Vision

The Preferred Service Provider of Choice in maritime, engineering and development industry

Mission

Together we spearhead the industry and contribute to the progress of society through 7 strategic objectives:-

Strategic Objectives

	Providing a competitive shipyard for Patrol boats, leisure craft, and offshore support vessels with good quality products and affordable budget
	Providing a professional, innovative and quality engineering services through a committed and competent team
	Practise good corporate governance and uphold ethics and values
	Apply effective quality assurance programme at all level
	Exceed customer expectations and gain customer's and partner's respect and loyalty
	To progress through continuous advancement of technology, innovation and training
	To be a good Corporate Citizen, who is committed to a high standard of protection of Health, Safety and Environment (HSE) at all times

Quality Policy

In achieving customer satisfaction, MSET Shipbuilding Corporation Sdn. Bhd. is committed to provide the  best  service  to our valued customers by continuously   improving   the quality standard of shipbuilding and ship repairing works that fulfills the requirements of all interested parties.

In order to  achieve this, the following quality values shall be implemented :

• To understand the shipbuilding and ship repairing business environment and to meet all customers requirements
• To comply with quality management system and strive towards improving its.
• To review and provide the Quality Objective yearly
• To convey the Quality Policy to all employees
• To ensure policy is reviewed for continuous appropriateness

Our Quality Policy is to develop, produce, and deliver on time, products and services that meet or exceed customer expectations. In order to do this, we have implemented quality systems and processes that are continually being improved to satisfy our customers’ changing needs.

>> Product

MSET is committed to provide our customers with superior quality and have implemented rigorous quality systems to assure this. We place a strong emphasis on quality design, utilizing problem and waste prevention to build quality into our products and processes.

 

"Quality through Codes of Standard Practices" is a concept used at MSET to help us determine customer needs and the internal testing protocol needed to assure product quality. By including customers in this process, we are able to prioritize their requirements and prevent deviations in our performance. All our products are manufactured to specific specifications and undergo testing to assure conformance. Through the years of limitless and continuous skill development, efforts and training programmes, MSET has successfully produce knowledgeable and proficient staffs.

>> Continuous Improvement and Customer Satisfaction

Continuous improvement at MSET has become a way of life. One of the key strategies of all our manufacturing and engineering works is to constantly improve our processes. MSET uses many customer satisfaction measurements to determine our performance in the marketplace with distributors, major customers, and the ultimate end users of our products.